The clear lists and bold purple of the menu give the app a confident and organized aesthetic. It is important to design assuming that the user will make errors.Īs can be seen in the above screenshots, Slack not only designs for usability, but also for user experience. a phrase with a semicolon demarcating the start of a list). In addition, I would recommend that slack conduct a sensibility check on the written text and raise an “Are you sure you want to send this message?” confirmation message if the text that the user has entered is clearly incomplete (ex. To prevent this rule-based mistake the ‘Shift + Return to add new line’ should be displayed in a larger font. This makes it very easy to accidentally send incomplete messages. In this scenario, the user is likely to draw upon an incorrect conceptual model grounded in other word processing tools, where hitting ‘Return’ would bring the cursor to a new line. Unfortunately the small size of these messages makes it likely that users will miss them. When you start typing in a channel or direct message chat, a guide appears in the bottom right hand corner of the text box signifying what actions ‘Return’ and ‘Return + shift’ will afford.
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